OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
189 ratings and 111 comments received in the last 90 days.
20 July 2025
Kept informed and friendly staff
20 July 2025
Very satisfied with the help and information I received throughout the whole process
17 July 2025
Easy smooth process
16 July 2025
My experience was exceptional and each email, phone conversation or face to face appointment was without issue and straightforward.
16 July 2025
Speedy & professional at all times
13 July 2025
Professionalism, ability to listen, organisation of Nicki.
10 July 2025
The salesman, Paul Thompson was brilliant to deal with.
05 July 2025
Ashley went above and beyond for us. Very happy with all the options she provided she's a credit to the company. Eileen the host super friendly making sure we were looked after. Gregg gave us an amazing deal he's down to earth and just a great guy
03 July 2025
Excellent
27 July 2025
As I said earlier, it is too expensive and very difficult to get through.
26 July 2025
Ran smoothly
26 July 2025
I was informed at every step.
25 July 2025
Read my first commenf
25 July 2025
Shocking service which I would not expect from BMW.
23 July 2025
As Above
20 July 2025
Service was spot on
20 July 2025
Excellent service. Gemma was a standout
19 July 2025
Carried out exactly to expectations
15 July 2025
As above, Happy and supportive whilst selling you a car but not so with the after care. This isn't the first time this has occurred with BMW.
20 July 2025
Nothing was to much trouble for Nickie (our BMW conact), just a friendly sales technique, left no stones unturned.